Superior Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Fireplace
Hotel · Hanoi · Ha Noi Municipality
Holiday Emerald Hotel
A small 11-room hotel in the heart of Hoan Kiem, close to craft shops, bars, and the Opera Night Club, with well-reviewed service and breakfast.
- Rated 9.6 for staff by guests
- Breakfast praised for local variety
- Free Wi-Fi in all rooms
8.9
Great
379 reviews
Booking.com 8.9 · 379 reviews
About
Holiday Emerald Hotel
Holiday Emerald Hotel sits on Hang Manh Street in the very heart of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. The hotel is about 350 metres from The Opera Night Club and within easy reach of the Old Quarter's back streets and attractions. With just 11 rooms, it delivers a more personal stay, with city views from the rooms and free Wi-Fi throughout.
Guest reviews consistently point to two highlights: the staff and the breakfast. The team is described as going the extra mile, with particular mentions of helpful service and local tips. Breakfast earns praise for its wide selection of local dishes, including made-to-order omelettes and Vietnamese coffee. The hotel also provides practical services like a paid airport shuttle, laundry, car hire, and tour assistance.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional staff, repeatedly praised — Guests highlight the team's helpfulness, from arranging transport to offering local tips. One reviewer called out Jenny by name. Staff rating stands at 9.6.
- Breakfast with local flavour — The breakfast earns consistent praise for its variety and local dishes, including made-to-order omelettes and Vietnamese coffee. Dining category scores 9.2.
- Location in the Old Quarter — On Hang Manh Street in Hoan Kiem, the hotel is steps from craft shops, bars, and the night market, with easy access to Hoan Kiem Lake and the Opera House.
- Compact and personal — With only 11 rooms, the hotel offers an intimate atmosphere. Guests note clean, cozy rooms and a homely feel.
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Worth weighing
4 to weigh- Small scale limits amenities — With just 11 rooms, there is no pool or fitness centre, and the property's shared spaces are modest. Guests seeking extensive facilities should look elsewhere.
- Public parking only, and paid — Parking is not on-site; the hotel mentions public parking nearby that incurs a fee. Those driving may find it inconvenient.
- Check-in window ends at 23:30 — Check-in is from 14:00 to 23:30, so late arrivals after midnight are not accommodated without prior arrangement. Guests should plan accordingly.
- Check-out starts very early — Check-out is from 06:00 to 12:00, which is fine for early flights but may be a rush for those wanting a lie-in.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- No smoking on site
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Fax/Photocopying
In-room
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Dining table
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Free Wi-Fi in rooms
Food & Drink
- Restaurant
- Breakfast (included in some reviews)
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 379 reviews
Booking.com · 8.9 · 379 reviews
8.9Verified guest“The location was ideal, right in the Old Quarter, and the staff were amazing—they truly went out of their way, making us feel at home.”
8.9Verified guest“Breakfast was fantastic with a huge variety, all local. Location couldn't be better, near a beautiful restored 12th-century shrine. A family-friendly spot we'd happily revisit.”
8.9Verified guest“Breakfasts offered so many choices. Great service and a superb location right next to the Old Quarter and all its charming alleys.”
8.9Verified guest“Excellent breakfast options, friendly and helpful staff, and a clean, cozy room.”
8.9Verified guest“Perfect Old Quarter location for exploring, and the staff were excellent—especially Jenny, who helped with transport and local tips. Breakfast had a lovely assortment and tasted great.”
8.9Verified guest“Holiday Emerald's location is superb, right in the middle of everything with easy access to top sights like the Opera House and Sword Lake. Staff were commendable, providing genuinely good service and accommodating requests like omelettes and Vietnamese coffee at breakfast. The room was well-equipped, and I appreciated the business center and free WiFi for work.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in the heart of Hoan Kiem, surrounded by craft shops, casual bars, and the famous back street alleys. The night market and St. Joseph's Cathedral are within walking distance.
Hoan Kiem Lake: A short walk from the hotel, the lake and its surrounding area are central to Hanoi's charm. Guests mention easy access to Sword Lake (Hoan Kiem Lake) and the Hanoi Opera House.
Dining and local life: The immediate area is packed with restaurants and local eateries, with the Opera Night Club about 350 metres away. The hotel's own breakfast highlights local dishes, so you can start the day with regional flavours.
24 Hang Manh Street, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 11 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Holiday Emerald Hotel?
Check-in is from 14:00 to 23:30, and check-out is from 06:00 to 12:00.
Is parking available at the hotel?
The hotel offers public parking nearby, and it is paid. There is no private on-site parking.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available. The staff can assist with arranging transportation.
Are pets allowed?
No, pets are not allowed at Holiday Emerald Hotel.
What are the room amenities?
Rooms include air conditioning, a flat-screen TV, a mini-bar, free Wi-Fi, and some have a coffee machine and a sitting area. There is also a dining table and electric kettle.
Does the hotel have facilities for disabled guests?
Yes, the hotel provides rooms and facilities for disabled guests, including a toilet and bathroom adapted for disabled use.
The bottom line
Holiday Emerald Hotel offers a reliable, personal base in Hanoi's Old Quarter, with standout service and breakfast that make up for its small size. Ideal for travellers who value location and hospitality over expansive facilities.
8.9A small hotel that wins on staff and setting.
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